21comcasino — Terms of Use

1. Acceptance of the Terms

By accessing or using the 21comcasino website and its services, you agree to these Terms of Use and acknowledge that you have read and understood them. If you do not agree, do not use the services.

These Terms apply to all visitors and players. Additional terms may apply to specific promotions, game rules, or responsible gambling tools.

2. Eligibility and age

You must be legally eligible to participate in online gambling in your place of residence and meet the minimum age required by applicable law for online casino play. You warrant that you meet the eligibility requirements and that the information you provide during registration is accurate.

Where required, we may ask for identity and eligibility documentation. If you cannot provide documentation or are otherwise ineligible, we may suspend or close your account.

3. Account registration and verification

To play, you may need to create an account. You agree to provide accurate information and keep it up to date. You must not create multiple accounts to circumvent restrictions or rules.

Verification may include confirmation of identity, age, and residence, as well as review of payment and gaming activity for compliance purposes. By registering, you consent to the processing of information needed to verify your eligibility.

4. Deposits and withdrawals

You agree to pay all amounts due for deposits you make and understand that transactions may be subject to processing times and payment provider requirements. All withdrawals are processed according to the available payment methods and any compliance checks that may apply.

Where we require verification prior to withdrawal, you must complete the requested steps. If you attempt to withdraw before verification is complete, we may delay withdrawals until checks are finished.

5. Fees, currency, and limits

All amounts are handled in AUD unless otherwise stated within a promotion or payment flow. Some payment methods may involve third-party fees; those fees are not controlled by 21comcasino. We may also apply reasonable limits to deposits, withdrawals, or wagering to comply with security and regulatory requirements.

6. Bonus offers and wagering requirements

Bonuses may be offered from time to time. If a promotion includes a bonus balance, wagering requirements, game contribution rules, expiry dates, or limits, those terms will be displayed within the promotion details.

• Wagering requirements: Your bonus winnings may be subject to wagering requirements before withdrawal is permitted.

• Eligible games: Only qualifying games will count toward wagering, as specified in the promotion terms.

• Time limits: Bonus offers may have expiry dates. If wagering is not completed in time, remaining eligibility may be forfeited.

• Limitations: Promotions may restrict maximum bet size, maximum bonus use, or account eligibility criteria.

We may adjust or void bonus benefits if we determine that the promotion has been abused or if wagering requirements are circumvented.

7. Fair play and prohibited conduct

You agree to play fairly and comply with all game rules and these Terms. Prohibited conduct includes, without limitation:

• Using bots, automated scripts, exploits, or unauthorised tools to influence outcomes or system performance.

• Attempting to manipulate wagering, bonus calculations, payout eligibility, or game fairness.

• Colluding with other players or engaging in coordinated activity intended to exploit promotions.

• Providing false or misleading information, including for identity verification.

• Using fraudulent payment methods, chargebacks, or attempting to reverse legitimate transactions.

• Violating responsible gambling principles or circumventing limits or session controls.

• Abusing customer support, harassing staff, or engaging in threatening behaviour.

Where prohibited conduct is identified, we may reverse bonus benefits, withhold withdrawals, suspend play, or close the account, depending on the circumstances.

8. Responsible gambling and self-exclusion

We encourage responsible gambling. If you choose to set limits, cool-off periods, or self-exclusion options, you agree to respect those decisions. Attempting to bypass responsible gambling controls may result in account restrictions or closure.

If you feel your gambling may be out of control, consider seeking help and using available tools to limit your activity.

9. Account closure and suspension

We may suspend or close your account if:

• You are ineligible or fail verification requirements.

• We detect unusual activity, suspected fraud, or potential rule violations.

• You request closure or we are required to do so for compliance reasons.

• You violate these Terms or any applicable promotion rules.

Where we close an account, any remaining balance and promotional entitlements will be handled in line with the applicable rules and promotion terms, including any forfeiture or reversal that may apply due to misuse or compliance findings.

10. Limitation of liability

To the maximum extent permitted by law, 21comcasino, its affiliates, directors, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

We do not exclude liability for matters that cannot be excluded under applicable law. Our total liability in connection with these Terms will be limited to the amount paid by you to us in relation to the relevant service, to the extent permitted by law.

11. Our services and availability

We aim to provide continuous access to the casino services, but we do not guarantee uninterrupted operation. Temporary interruptions, maintenance, or system updates may occur. We may also modify game availability, features, or promotion formats for operational or compliance reasons.

12. Governing law

These Terms are governed by the laws that apply to our operations and the relationship between you and 21comcasino as described on the site. Where applicable, disputes may be resolved through the processes available under applicable law.

By using the services, you consent to the jurisdiction relevant to your location where required by law and to the extent permitted.

13. Changes to these Terms

We may update these Terms from time to time to reflect changes in services, legal requirements, security practices, or business operations. Any updated version will be posted on the site with a revised effective date. Your continued use after changes take effect constitutes acceptance of the updated Terms.

14. Contact and questions

If you have questions about these Terms of Use, contact 21comcasino support. When writing, include your account username and relevant details about the issue.

• Email: [email protected]

• Licence reference: GLH-056492FC699F72FA

These Terms are provided to help you understand how the services work and what is expected of you while using 21comcasino.